Parent Hub

Parent Resources

Safety FAQ’s

Communications & Updates

Practical Tools & Information

Frequently Asked!

You have questions, 
we have answers!
How do you ensure that children are safe?

Children’s safety is our top priority. We maintain secure environments, follow strict safety and supervision procedures, and ensure our educators are trained to support each child’s wellbeing.

How do you meet hygiene and cleanliness standards?

We follow strict cleaning and hygiene procedures every day, including regular sanitising of rooms and equipment, safe food handling practices, and teaching children good hand-washing habits to support a healthy environment.

What happens if my child gets sick at kindy?

If your child becomes unwell while in our care, we will contact you as soon as possible and ensure they are kept comfortable and supervised until they can be collected. We encourage kids to stay at home if unwell to prevent the spread of illness.

Communications & Updates to Our Parents

We keep families informed through monthly centre newsletters, important yearly updates, and regular communication via Storypark. Storypark is our main app for sharing updates, learning moments and messages, helping families stay connected to their child’s day.

Practical Tools & Information

You’ll find a range of parent resources and tools below to help support your family.

family handbook

Starting childcare is an exciting milestone, and we’re here to make the transition smooth for your family. The Family Handbook is your go-to guide for everything about Apollo Villages, including our learning programs, daily routines, safety procedures, and enrolment information.

First Day Checklist

Getting ready for your child’s first day is easy with our checklist! It includes everything you need to bring, tips for a smooth transition, and helpful reminders to make the day comfortable and enjoyable for both you and your child.